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Try Before You Buy

We know how important it is to find the cosmetics that work best for you, especially when shopping online.

That's why we're now offering a Try Before You Buy service so you can try our products in the comfort of your own home, and only pay for what you love!

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How does it work?

Add to Cart: Use the Try Before You Buy button when adding items to your cart.

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Checkout & Payment Hold: We temporarily freeze the full amount on your card to reserve your items. It will show as pending in your account, but not paid. You won’t be charged until you decide to keep the items.

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Try at Home: Once your order arrives, you will have 30 days to try your products at home.

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Complete Order: We'll send access to your Customer Portal where you can follow the steps to finalise your order. You'll only be charged for the items you decide to keep.

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Returns

If you need to return anything, we'll send you a prepaid return label to download.

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Return Guidelines:

Returns must be posted within 3 days of completing the order.

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Frequently Asked Questions

How does the authorization process work?

When you use the TBYB service, you will be asked to provide payment details at checkout. We will then authorize your credit card for the order amount to ensure the payment method is valid. This is not a charge, and no funds will be taken from your account at this stage. The authorization simply holds the potential total cost of the order until you decide which items you want to keep. The charge will appear as pending in your account, but not paid.
When will I be charged for my order?

You will only be charged for the items you choose to keep after finalising your order through the Customer Portal.
How do I complete my order?

Try Before You Buy orders must be completed in the Try with Mirra Customer Portal. You will be able to confirm which items you wish to purchase, and request a return if needed.
Can I use a discount code?

Yes, you can use a discount code, but it must be applied at the time of the initial order. Enter your discount code at checkout before completing your order details. The discount will be reflected in the final amount you pay for any items you decide to keep.
Privacy Policy Terms & Conditions Accessibility
© Grande Cosmetics 2026
© Grande Cosmetics 2026
TRY BEFORE YOU BUY
Try up to 4 items
Home try-on
 
1
Select Try Before You Buy
Use the Try Before You Buy button when selecting items.
2
Payment Hold
We'll reserve the order total on your card, creating a pending transaction, however you won't be charged yet.
3
Try at Home
You have 30 days to try everything once your order arrives.
4
Easy Returns
Pay for what you keep and return the rest. A $0 restocking fee is payable if all items are returned.
By continuing with your order, you agree to our  Terms and Conditions
TRY WITH MIRRA
TRY BEFORE YOU BUY
1
Select Try Before You Buy
Use the Try Before You Buy button when selecting items.
2
Payment Hold
We'll reserve the order total on your card, creating a pending transaction, however you won't be charged yet.
3
Try at Home
You have 30 days to try everything once your order arrives.
4
Easy Returns
Pay for what you keep and return the rest. A $0 restocking fee is payable if all items are returned.
By continuing with your order, you agree to our  Terms and Conditions
TRY WITH MIRRA
You're ready to select your exchange items
Welcome back to the store page. Here's what to do next:
Step 1:
Browse items you'd like to order
Step 2:
Use the 'Add to Cart' button to add your new exchange items to the cart.
Step 3:
Checkout as usual with the same email or phone number to complete your exchange order.
left to place order
Please note: Processing your exchange may take up to one minute after placing your order.