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Contact Us

Email is always the fastest way to reach us. Please email us at customerservice@grandecosmetics.com, or fill out the form below and we will respond back via email as soon as possible.

For more information about orders, shipping, and promotions, please visit our FAQs page.

General Customer Service

Hours

Mon-Fri | 9am-5pm EST
Weekends & Holidays | Closed


Phone: 877-835-3010

Email: customerservice@grandecosmetics.com

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Press Inquiries

press@grandecosmetics.com

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Wholesale Inquiries & Orders:

customerservice@grandecosmetics.com


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Social Inquiries

Please DM us @grandecosmetics on Instagram
Privacy Policy Terms & Conditions Accessibility
© Grande Cosmetics 2025
© Grande Cosmetics 2025
TRY BEFORE YOU BUY
Try up to 3 items
Home try-on
 
1
Select Try Before You Buy
Use the Try Before You Buy button when selecting items.
2
Payment Hold
We'll reserve the order total on your card, creating a pending transaction, however you won't be charged yet.
3
Try at Home
You have 3 days to try everything once your order arrives.
4
Easy Returns
Pay for what you keep and return the rest. A $0 restocking fee is payable if all items are returned.
By continuing with your order, you agree to our  Terms and Conditions
TRY WITH MIRRA
TRY BEFORE YOU BUY
1
Select Try Before You Buy
Use the Try Before You Buy button when selecting items.
2
Payment Hold
We'll reserve the order total on your card, creating a pending transaction, however you won't be charged yet.
3
Try at Home
You have 3 days to try everything once your order arrives.
4
Easy Returns
Pay for what you keep and return the rest. A $0 restocking fee is payable if all items are returned.
By continuing with your order, you agree to our  Terms and Conditions
TRY WITH MIRRA
You're ready to select your exchange items
Welcome back to the store page. Here's what to do next:
Step 1:
Browse items you'd like to order
Step 2:
Use the 'Add to Cart' button to add your new exchange items to the cart.
Step 3:
Checkout as usual with the same email or phone number to complete your exchange order.
left to place order
Please note: Processing your exchange may take up to one minute after placing your order.